Busway complexity

January 31st, 2014

Stagecoach have just announced a new timetable for their Busway services from 23rd February onwards. This has been reported in the press as offering five minute frequency between Cambridge and St Ives during peak hours, as the present service is now apparently at capacity. Let’s have a look at the timetable:

  • the five-minute frequency service starts at 0700 from St Ives (for service towards Cambridge) and continues until 0840. Buses going outbound from Cambridge in the morning peak have a 7-8 minute frequency.
  • In the evening peak, the five-minute service starts at 1613 and continues until 1753, when the service goes back to a 7-8 minute frequency. Buses from St Ives to Cambridge are 7-8 minute frequencies during this period.

Stagecoach are admitting in the News article that they don’t have enough buses to operate a more intensive service than this, but did suggest that they’d be open to buying some more in the near future – particularly with “Chesterton Station and Northstowe” coming onstream in the next few years.

However, they’ve done the usual bus company thing of complicating the timetable in order to shoehorn in extra occasional services to various outlying districts. If you look at the timetable document, you’ll find the main timetable shows buses on the “core” busway – the northern termini are Peterborough, Hinchingbrooke hospital, RAF Wyton and Marley Road in St Ives. However, towards the end of the document, you’ll find details of “village commuter” services in the morning and evening peaks. So, for instance, a bus shown in the main timetable as starting at Marley Road at 0710 has in fact come from Chatteris via Pidley. Whilst these extra services are no doubt welcome to the residents of the places they serve, they all operate as part of “busway route A”, meaning that users unfamiliar with the timetable are potentially going to be quite confused by the destination indicator. The “A” route is supposed to start from Trumpington P&R, which means a single decker bus – the double-deckers don’t fit under the bridge in Trumpington, and terminate in St Ives or at RAF Wyton. We now have a number of morning peak buses that are designated as Route A but which don’t go to Trumpington, terminating instead at Cambridge station – I wonder if these are double-deckers? One of them makes an off-timetable continuation to Long Road Sixth Form College, just for bonus complication! Likewise, in the evening peak some of the “route A” services start from the station rather than Trumpington. “Route B” buses are even more complicated – even on the off-peak schedule they have 2bph to Hinchingbrooke (calling at Huntingdon bus station), with 1bph to Peterborough (again, via Huntingdon bus station) and 1bph which terminates at Huntingdon, but which is the only one of the four to go to Huntingdon railway station. Effectively, the only thing the route letter tells you reliably is which stops the bus serves in Cambridge – “A” buses go via the Science Park, Milton Road and Victoria Bridge, call at New Square and continue to the rail station and “B” buses go via Orchard Park West and Shire Hall, terminating at Drummer Street. Going the other way, you do at least vaguely get the idea that “B” buses go to Huntingdon, although a few “A” buses do as well…

Clear as mud. Perhaps it’s time to think about how the complex routeing and timetable arrangements affect how easy the system is to use?

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